Are there any "Satisfaction Guarantees"?
Currently, we offer order cancellation/refunds in case the order is placed erroneously. Other than that we also offer replacements in case there are any damaged goods in shipping.
Are returns accepted on standard/non-customized products?
We don't offer returns for the standard products but we do offer replacements in case of damage during shipping.
Are customized products returnable or final sale?
We don't offer returns for the custom products but we do offer replacements in case the customer is not satisfied with the final quality, damage during shipping, etc.
https://www.theconesfactory.com/pages/returns
